Shipping policy

Shipping Policy

Thank you for choosing our custom creations! We take pride in crafting each piece with care and attention to detail. Please review our shipping policy below:

Processing Time: Due to the custom nature of our products, the processing time for orders is approximately 4-6 weeks. Each item is handmade to order, and this timeline ensures we maintain the highest quality standards. Please note that this timeframe is an estimate and may vary depending on the complexity of your order.

Shipping Methods: Once your order is completed, it will be shipped using a reliable carrier. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Costs: Shipping costs are calculated at checkout based on your location and the size of your order.

International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to additional customs fees and import taxes, which are the responsibility of the customer.

Order Updates: We will keep you updated on the status of your order throughout the production process. If you have any questions or need further information, please contact us at refinecustoms@gmail.com.

Delivery Time: Delivery times vary based on your location and the shipping method chosen. Once shipped, you can expect your order to arrive within 3-4 business days for domestic orders and 10-15 business days for international orders.

Customer Support: If you have any questions or concerns about your order, please don't hesitate to reach out to our customer support team at refinecustoms@gmail.com. We are here to help and ensure you have a positive experience with our custom creations.

Thank you for your understanding and support!